How does Phone Investigator find people?
Public Records and Private Databases

How do I link my mobile app to my web account?
Select “Link Web Account” from search screen, enter username and password for your web account in the correct fields, then select done.

How do I search for a person?
A complete Detailed Background search is availibe, you can also search using a Phone Number.

Having difficulty in finding the information on an individual?
Too Many Results?
  • Try to scope down the area of search, what do you know?
  • City, State, Zip?
No Results?
  • Check the name, misspelled such as “Eric” or “Erick”
  • Remove First Name from search, see what happens
  • Put just first Letter of first name in along with last name

If all this has failed to yield a favorable result and you feel you need assistance, please email customer service using our Contact Us Form.

Do you have customer support?
Yes, we are happy to serve you. We are available during normal business ours, and email is the fastest way to communicate with our investigators specialists; however, if you still would like to call that’s ok too.

How do I cancel my subscription?
Simple, use our email form and provide your account information, and we will cancel your account for you.

Will I get a refund of my subscription if I’m unhappy with the service?
The last thing we want is an unhappy customer, we will try to remedy the issue first, then yes we will refund the last transaction back to you.